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Home Telephone System Wiring and Configuration - Step-by-Step

The system featured was provided by Centrepoint Technologies

Follow the section on the right for a step-by-step walkthrough of a system installation and setup.

Go directly to:

Wiring overview

Wiring stations

Terminating jack inserts

Patch panel

Installing the TalkSwitch

Configuration overview

Configuration software

Configuration settings

 

Feature list

Centrepoint Technologies

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Feature Telephone Wiring Diagrams

Upper level telephone wiring diagrams.Lower level telephone wiring diagrams.

 

Wiring overview

In our example home installation we needed some flexibility. In addition to the telephone extensions, we wanted to place a direct connection of line two in a few locations for alarm, Internet appliance and occasional modem use. We also wanted a two-line phone on the upper level with a direct connection to lines one and two.

All of the stations were run to a central Telco patch panel in the garage for the ability to change connections around as needed. We used both internal and external boxes with stations terminated using RJ11 jack inserts. In our example we used standard four pair category 5 wire even though category 3 would have been fine. The unused pairs of wire are for future expandability or spares in case of failure.

Telephone uses one active pair of wires, which correspond to the center pins of our panel and jack inserts. The indicator colors are the white with a blue stripe and blue color indicator strips of the jack insert and the blue indicator on the panel. Both the jack inserts and panel use the 110 punch points.

On the panel, with the blue color on the left (some panels have the colors reversed) it would be the white with blue stripe to the left of the color label and the blue with white stripe on the right. We terminated using the punch tool included with the jack inserts.

We used a modular jack cover for added flexibility in order to accommodate video and data connectors as well. Blank inserts were used in the empty slots, which will be used for future expansion. See the wiring diagrams above for the station locations.

NOTE: You may use a standard telephone jack with terminals for green, red, yellow and black. The patch panel side is the same but the white/blue pairs would attach to the green and red wire terminals. The white wire with the blue stripe would attach to the terminal with the green wire and the blue wire with the white stripe would attach to the terminal with the red wire.

 

Wiring stations

You must determine the ideal method for running the wiring for your installation. New construction or renovation provides the best opportunity to pre-run the wiring inside the walls, however easy access from basements, crawl spaces or drop ceilings facilitates wire runs in existing rooms. Wire raceway outside the walls is best for wire runs along walls that are difficult or impossible to traverse. If you are not sure about the construction of your walls you should consult with a licensed electrician for more specific information about your wiring choices.

Modular cover plates were used on the internal and external boxes and one or two pairs of the category 5 were terminated to separate jack inserts.

Various station boxes and coverplates.

The photograph above shows internal and external station boxes with various inserts. Telephone, data and video are shown.

 

Jack inserts were then snapped into place and blank inserts were placed in unused slots. We used the white/blue pair of wires for the first jack and white/orange for a separate second jack. For a standard telephone signal they must be punched to the center pins on the jack and panel.

 

Jack insert with the included punch tool, a cover plate that will accommodate up to four inserts and the blank insert used to cover unused slots.

The photograph above shows the jack insert with the included punch tool, a cover plate that will accommodate up to four inserts and the blank insert used to cover unused slots. Cover plates can be one, two, three, four or six slots.

 

Terminating jack inserts

Place the color pair of wires you wish to terminate in the groves with the white/blue and blue label (center pins). Press the wire into place with the punch tool and cover with the included cap.

Photo showing jack termination.

The photograph above shows how to terminate the wire to the Jack insert. It shows the white/blue wire pair connecting to the white/blue termination points. These correspond to the center pins on the Jack insert. When using the included punch tool you must snip off any excess wire. In our example installation we have also terminated the white/orange pairs to separate jack inserts for several stations to have direct connections to line two but they terminate to the center pins at each end as well. The exact layout is documented on the wiring diagrams.

NOTE: There are other configurations that can be used which include running line two to the same jack insert for a two-line phone but these are beyond the scope of this feature.

 

Patch panel

At the patch panel, we terminated the active pairs to the panel jacks. Some stations had a second pair terminated for a direct connection to line two. The line one and two feeds were terminated to multiple panel jacks by looping the main line pairs to multiple blue (center pin) pairs. This gives us the ability to place direct connections at locations where needed. RJ11 line cables are used to connect direct line two ports to the appropriate station ports.

Photo showing a patch panel.

The photograph above shows the Telco patch panel. All the stations are run to this location and terminated on the back to the blue connection pair (center pair). Line one and two are also terminated to multiple jacks on the back by looping the punch connections. Stations are terminated on top while lines one and two are terminated on the bottom.

The punches on the back are 110 specification and can be terminated using the same tool that was included with the jack insert or any standard 110-punch tool. When looping a line, simply loop the wire from blue pair to blue pair and use the loop side of a standard punch tool or use the included plastic tool, which does not cut.

Photo showing the 110 panel termination points.

The photograph above shows the punch points on the back of the patch panel. The color indicators are between the two punch points in the order of blue, orange, green and brown. The blue left and right punch points correspond to the center pins. The text indicates the locations to place the white/blue (active) pair of wires. When using the additional color wire pairs you must punch those colors to the center pins of the next panel jack in the same way.

The diagram above shows the final station locations on the central Telco patch front panel. These are terminated on the top row of the patch panel.

Lines one and two are looped to multiple jacks.

The diagram above shows the line one and line two locations on the central Telco patch panel. These are terminated on the bottom row of the patch panel.

 

Installing the TalkSwitch

The photograph above shows the front panel of the TalkSwitch 48LS

 

We located the TalkSwitch on a shelf below the Telco patch panel near a power source. All the connections are located on the rear panel. The stations use standard analog phones and if equipped will also display caller ID information as well as show the local calling extension. FSK message waiting indicator is supported for voicemail.

In our example installation we connected seven of the available eight extension ports as well as two of the four available telephone line ports. The remaining ports are for future expansion. We connected the line and stations cables to the appropriate Telco patch panel ports using standard RJ11 line cables. A mono 1/8th inch audio connector from a music source connects to the music jack on the back for music-on-hold. The included serial cable connects a computer to the switch for configuration (USB is a second option). There is a memory slot for expansion of voicemail memory, a jack for a P.A. connection as well as a LAN port for future use.

 

The photograph and illustration above shows the connections on the back panel of the TalkSwitch 48LS.

 

Configuration overview

We configured the system to ring on all the phones except for two bedrooms for a total of four rings before the automated attendant picks up the call. At the automated attendant, are menu choices allowing the caller to leave a message for various mailboxes.

We called the phone company and had them program our two lines to be a hunt group so that if the first line is occupied a second call forwards to the second line. This enables the call to be handled by the system, allowing us to either take the call or give the caller a choice to leave a message.

The system allows you to put calls on hold, transfer calls, transfer to voicemail, switch between two calls, conference calls and more. Calls can be made extension to extension and an outside call was configured to use line one or line two when "9" is pressed. "9" was configured as a hunt group. We enabled this option on all the extensions except bedroom two and bedroom three which are restricted to inside extension calls only.

 

Configuration software

Programming of the TalkSwitch is done using Windows® software running on a PC connected using the serial or USB connection. The software installs on any PC running Windows 95/98/ME/2000. Once the software was installed we connected the serial cable and launched the configuration program.

 

The screenshot above shows the main menu. Choose configure to set up the TalkSwitch.

 

The configuration menu consists of the Navigation menu, configuration window and configuration description. When you highlight a choice on the left side navigation menu, the associated configuration tabs are displayed in the large configuration window. A description appears in the window at the bottom.

The screenshot above shows the configuration menu.

 

Configuration settings

NOTE: There are many ways to configure the system, multiple automated attendants and more, but they are beyond the scope of this feature. See the "feature list" for additional information. We have included screenshots and an explanation of the main settings used in our example installation.

 

The first thing configured was the telephone service lines under the "System Information/Telephone Lines" tab. Here we had the ability to check off the various telephone company service settings and distinctive ring. This is also where the telephone lines are calibrated for the system.

The screenshot above shows the "System Information/Telephone Lines" window.

 

The next section configured was the hunt group used to make outside calls, under the "System Information/Line Hunt Groups" tab. Here we had the ability to add any available telephone lines to the hunt groups shown. We included lines one and two to be accessible when pressing "9" to make an outside call. Other groups can be configured to access any line or combination up to four on the TalkSwitch 48LS. You may restrict access to hunt groups by extension.

The screenshot above shows "System Information/Line Hunt Groups" window.

 

The section "System Information/Local Extensions" is where the local extensions were activated and restrictions to hunt groups is set. The name is also set here which will be displayed if a caller ID unit is attached to the extension.

The screenshot above shows the "System Information/Local Extensions" window.

 

The "Call Handling/Auto Attendant" tab is where the actions are set for the caller when certain digits are pressed after the auto attendant has picked up the call. In our example, the caller has the choice of leaving a voicemail in the extension 115 mailbox if one is pressed or 113 if two is pressed. If the caller presses zero then the call will ring the phones of ring group 300.

The screenshot above shows the "Call Handling/Auto Attendant" window.

 

The "Call Handling/Local Extensions" tab is where various call cascade actions are set according to the conditions shown on the small tabs. Shown below is where it is set to queue the caller if the extension is busy. These settings are for "mode 1". Modes enable the switch to apply different actions according to "time of day" and "day of week".

The screenshot above shows the "Call Handling/Local Extensions" window.

 

The "Options/Manual Transfer" tab is where actions performed while doing a manual transfer are configured. The screen below shows how the various conditions were set.

The screenshot above shows the "Options/Manual Transfer" window. These are global settings.

 

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