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Feature Telephone
Wiring Diagrams
  
Wiring
overview
In
our example home installation we needed some flexibility. In
addition to the telephone extensions, we wanted to place a direct
connection of line two in a few locations for alarm, Internet
appliance and occasional modem use. We also wanted a two-line
phone on the upper level with a direct connection to lines one
and two.
All
of the stations were run to a central Telco patch panel in the
garage for the ability to change connections around as needed.
We used both internal and external boxes with stations terminated
using RJ11 jack inserts. In our example we used standard four
pair category 5 wire even though category 3 would have been fine.
The unused pairs of wire are for future expandability or spares
in case of failure.
Telephone
uses one active pair of wires, which correspond to the center
pins of our panel and jack inserts. The indicator colors are
the white with a blue stripe and blue color indicator strips
of the jack insert and the blue indicator on the panel. Both
the jack inserts and panel use the 110 punch points.
On
the panel, with the blue color on the left (some panels have
the colors reversed) it would be the white with blue stripe to
the left of the color label and the blue with white stripe on
the right. We terminated using the punch tool included with the
jack inserts.
We
used a modular jack cover for added flexibility in order to accommodate
video and data connectors as well. Blank inserts were used in
the empty slots, which will be used for future expansion. See
the wiring diagrams above for the station
locations.
NOTE: You may use a standard
telephone jack with terminals for green, red, yellow and black.
The patch panel side is the same but the white/blue pairs would
attach to the green and red wire terminals. The white wire with
the blue stripe would attach to the terminal with the green wire
and the blue wire with the white stripe would attach to the terminal
with the red wire.
Wiring
stations
You
must determine the ideal method for running the wiring for your
installation. New construction or renovation provides the best
opportunity to pre-run the wiring inside the walls, however easy
access from basements, crawl spaces or drop ceilings facilitates
wire runs in existing rooms. Wire raceway outside the walls is
best for wire runs along walls that are difficult or impossible
to traverse. If you are not sure about the construction of your
walls you should consult with a licensed electrician for more
specific information about your wiring choices.
Modular
cover plates were used on the internal and external boxes and
one or two pairs of the category 5 were terminated to separate
jack inserts.

The
photograph above shows internal and external station boxes with
various inserts. Telephone, data and video are shown.
Jack
inserts were then snapped into place and blank inserts were placed
in unused slots. We used the white/blue pair of wires for the
first jack and white/orange for a separate second jack. For a
standard telephone signal they must be punched to the center
pins on the jack and panel.

The
photograph above shows the jack insert with the included punch
tool, a cover plate that will accommodate up to four inserts
and the blank insert used to cover unused slots. Cover plates
can be one, two, three, four or six slots.
Terminating
jack inserts
Place
the color pair of wires you wish to terminate in the groves with
the white/blue and blue label (center pins). Press the wire into
place with the punch tool and cover with the included cap.

The
photograph above shows how to terminate the wire to the Jack
insert. It shows the white/blue wire pair connecting to the white/blue
termination points. These correspond to the center pins on the
Jack insert. When using the included punch tool you must snip
off any excess wire. In our example installation we have also
terminated the white/orange pairs to separate jack inserts for
several stations to have direct connections to line two but they
terminate to the center pins at each end as well. The exact layout
is documented on the wiring diagrams.
NOTE: There are other
configurations that can be used which include running line two
to the same jack insert for a two-line phone but these are beyond
the scope of this feature.
Patch
panel
At
the patch panel, we terminated the active pairs to the panel
jacks. Some stations had a second pair terminated for a direct
connection to line two. The line one and two feeds were terminated
to multiple panel jacks by looping the main line pairs to multiple
blue (center pin) pairs. This gives us the ability to place direct
connections at locations where needed. RJ11 line cables are used
to connect direct line two ports to the appropriate station ports.

The
photograph above shows the Telco patch panel. All the stations
are run to this location and terminated on the back to the blue
connection pair (center pair). Line one and two are also terminated
to multiple jacks on the back by looping the punch connections.
Stations are terminated on top while lines one and two are terminated
on the bottom.
The
punches on the back are 110 specification and can be terminated
using the same tool that was included with the jack insert or
any standard 110-punch tool. When looping a line, simply loop
the wire from blue pair to blue pair and use the loop side of
a standard punch tool or use the included plastic tool, which
does not cut.

The
photograph above shows the punch points on the back of the patch
panel. The color indicators are between the two punch points
in the order of blue, orange, green and brown. The blue left
and right punch points correspond to the center pins. The text
indicates the locations to place the white/blue (active) pair
of wires. When using the additional color wire pairs you must
punch those colors to the center pins of the next panel jack
in the same way.
The
diagram above shows the final station locations on the central
Telco patch front panel. These are terminated on the top row
of the patch panel.

The
diagram above shows the line one and line two locations on the
central Telco patch panel. These are terminated on the bottom
row of the patch panel.
Installing
the TalkSwitch

The
photograph above shows the front panel of the TalkSwitch 48LS
We
located the TalkSwitch on a shelf below the Telco patch panel
near a power source. All the connections are located on the rear
panel. The stations use standard analog phones and if equipped
will also display caller ID information as well as show the local
calling extension. FSK message waiting indicator is supported
for voicemail.
In
our example installation we connected seven of the available
eight extension ports as well as two of the four available telephone
line ports. The remaining ports are for future expansion. We
connected the line and stations cables to the appropriate Telco
patch panel ports using standard RJ11 line cables. A mono 1/8th
inch audio connector from a music source connects to the music
jack on the back for music-on-hold. The included serial cable
connects a computer to the switch for configuration (USB is a
second option). There is a memory slot for expansion of voicemail
memory, a jack for a P.A. connection as well as a LAN port for
future use.

The
photograph and illustration above shows the connections on the
back panel of the TalkSwitch 48LS.
Configuration
overview
We
configured the system to ring on all the phones except for two
bedrooms for a total of four rings before the automated attendant
picks up the call. At the automated attendant, are menu choices
allowing the caller to leave a message for various mailboxes.
We
called the phone company and had them program our two lines to
be a hunt group so that if the first line is occupied a second
call forwards to the second line. This enables the call to be
handled by the system, allowing us to either take the call or
give the caller a choice to leave a message.
The
system allows you to put calls on hold, transfer calls, transfer
to voicemail, switch between two calls, conference calls and
more. Calls can be made extension to extension and an outside
call was configured to use line one or line two when "9"
is pressed. "9" was configured as a hunt group. We
enabled this option on all the extensions except bedroom two
and bedroom three which are restricted to inside extension calls
only.
Configuration
software
Programming
of the TalkSwitch is done using Windows® software running
on a PC connected using the serial or USB connection. The software
installs on any PC running Windows 95/98/ME/2000. Once the software
was installed we connected the serial cable and launched the
configuration program.

The
screenshot above shows the main menu. Choose configure
to set up the TalkSwitch.
The
configuration menu consists of the Navigation menu, configuration
window and configuration description. When you highlight a choice
on the left side navigation menu, the associated configuration
tabs are displayed in the large configuration window. A description
appears in the window at the bottom.

The
screenshot above shows the configuration menu.
Configuration
settings
NOTE: There are many
ways to configure the system, multiple automated attendants and
more, but they are beyond the scope of this feature. See the
"feature
list"
for additional information. We have included screenshots and
an explanation of the main settings used in our example installation.
The
first thing configured was the telephone service lines under
the "System Information/Telephone Lines" tab. Here
we had the ability to check off the various telephone company
service settings and distinctive ring. This is also where the
telephone lines are calibrated for the system.

The
screenshot above shows the "System Information/Telephone
Lines" window.
The
next section configured was the hunt group used to make outside
calls, under the "System Information/Line Hunt Groups"
tab. Here we had the ability to add any available telephone lines
to the hunt groups shown. We included lines one and two to be
accessible when pressing "9" to make an outside call.
Other groups can be configured to access any line or combination
up to four on the TalkSwitch 48LS. You may restrict access to
hunt groups by extension.

The
screenshot above shows "System Information/Line Hunt Groups"
window.
The
section "System Information/Local Extensions" is where
the local extensions were activated and restrictions to hunt
groups is set. The name is also set here which will be displayed
if a caller ID unit is attached to the extension.

The
screenshot above shows the "System Information/Local Extensions"
window.
The
"Call Handling/Auto Attendant" tab is where the actions
are set for the caller when certain digits are pressed after
the auto attendant has picked up the call. In our example, the
caller has the choice of leaving a voicemail in the extension
115 mailbox if one is pressed or 113 if two is pressed. If the
caller presses zero then the call will ring the phones of ring
group 300.

The
screenshot above shows the "Call Handling/Auto Attendant"
window.
The
"Call Handling/Local Extensions" tab is where various
call cascade actions are set according to the conditions shown
on the small tabs. Shown below is where it is set to queue the
caller if the extension is busy. These settings are for "mode
1". Modes enable the switch to apply different actions according
to "time of day" and "day of week".

The
screenshot above shows the "Call Handling/Local Extensions"
window.
The
"Options/Manual Transfer" tab is where actions performed
while doing a manual transfer are configured. The screen below
shows how the various conditions were set.

The
screenshot above shows the "Options/Manual Transfer"
window. These are global settings.

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